Tuesday, January 14, 2014

Is social networking increasing the social capital of people?

Literature Review


What is Social Capital?

The idea of social capital was actually derived from the field of sociology and political science to explain about the resources available to individuals through their affiliate behaviors and membership in community connections. (Kawachi, 1999).

The recent studies on social capital have found its huge impact on various topics or issues across the society. It includes domains such as controlling and stopping juvenile crime, its role in enforcing youth development, the expansion of rules and regulation in labor market attachment, the growth of educational section, its role in performance of democracy and politics in a country and the progression of economic development. (Ottebjer, 2005)
                                                                                                                                     
As per literature, the concept of social capital is divided and distinguished into various structures. One is about the distinction between structure and a cognitive part of social capital; (T, E, & C., Mental health and social capital in Cali, Columbia., 2004) second distinction is between bonding and bridging social capital and the third is about horizontal and vertical structure of social capital. (T, E, & E, Measuring social capital within health surveys: key issues., 2002)
               
·         The structural part deals with behavior while the cognitive component deals with attitudes and perceptions.
·         Bonding capital intends social unity within a group structure, while bridging capital means the type of social capital that links or connects through various communities and groups. (Putnam, 2000)
·         The vertically based social capital connects to the relationships between different levels of society. This includes connection between various levels like community, local, government, while the horizontally based exists in the associations between similar individuals or  groups in the same social context, such as between communities or youth groups.

“Social capital is an elastic term. It broadly refers to the resources accumulated through the relationships among people.” (Coleman, 1988) “It is often considered as a cause and an effect of social networking.” (Resnick, 2001) (Williams D. , 2006) With social capital one can have possession of the resources held by others, with mutual consent. The resources can be anything right from love, money, emotional support or the capacity to organize groups. This also gives capabilities, access to individuals outside one's close circle and help to get non-redundant information, resulting in benefits such as employment connections. (S.S.Phulari, January 2010 ) Social capital also provides opportunity for people to get hold of information and openings (e.g., job openings) which may otherwise be inaccessible. (Lin, 2001)  

Apart from Robert Putnam and Coleman, the famous researcher Bourdieu was also very vocal about the term social capital; he defined it as “the sum of the resources, actual or virtual, that accrue to an individual or a group by virtue of possessing a durable network of more or less institutionalized relationships of mutual acquaintance and recognition.” (Bourdieu & Wacquant., 1992)

What is social networking?

The use of social networking is growing at a very high speed. The popularity of social networking sites such as Facebook, My Space, and Twitter clearly makes the above statement evident. People have started using the internet to connect with others by around the 1980’s, but it is only around some ten years back when the concept of social networking sites became popular among people, and especially among the youth. (Johnson, 2009)

But what exactly are social networking services?

Boyd and Ellison in their journal on computer mediated communication defined it into 3 parts based on 3 different services which social networking sites provide,

(1)   “Develop a public or semi-public profile within a bounded system.
(2)   Articulate a list of other users with whom they share a connection.
(3)   View and traverse their list of connections and those made by others within the system. The nature and nomenclature of these connections may vary from site to site.” (Boyd & Ellison, 2007)
                                                                                                                                   
So as per this definition we can understand social networking site, as a place where users are able to create a profile of themselves in virtual online communities and create connections with people who share the same interest or connection. It also provides users with the platform to view share and interact with the list of connections made by others within the system. It provides opportunity to either create connections with people whom we already know or to create new connections.

Bridging and Bonding: Social capital and Social Networking

The above given definitions based on the literature found, on social capital and social networking sites, makes it very clear that both share common characteristics of bridging and bonding.

Bonding social capital can be defined as the connection with those people whom we tend to talk more, spend more time, has a family relationship, similar or close ideological, religious and ethical values. Bonding social capital gives us important social and psychological support and sense of belonging. (Putnam, 2000) Bridging social capital can be defined as more of a weaker but diffused network with people sharing same gender, race, ethnicity, geography, etc. "Bridging provides better access to outside assets and information.” (Skoric, Ying, & Ng, 2009)

The examples of bonding in social networking sites can be seen when people communicate with their family members, close friends, group or community whom they support. (Putnam, 2000) (Rheingold, 1994). Such close connections and interaction can give rise to similar thoughts and interests leading to therefore promote “ideological homogeneity” among users. (Norris, 2002)

Meanwhile the examples of bridging over social networking sites can be seen when random people interact with each other on certain posts or photos in a social media platform.  Such platforms are used by people for various purposes like discussions on public affairs. It even promotes concepts like heterogeneity. (Klein, 1999) (Norris, 2002)

Sociologist Mark Granovetter in his study on people searching for jobs explained concepts of ‘weak tie’ and ‘strong tie’. (Granovetter, The strength of weak ties, 1973) (Granovetter, Getting a job: A study of contacts and careers, 1974). The people who found jobs easily were not people who had strongest relationships and friendships i.e. bonding, but they were the one with widespread, weaker relationships, which can be defined as bridging. (Williams D. , 2006). But today’s social networking sites, especially Facebook provide users with the opportunity to produce and maintain both strong ties and weak ties.  So it can influence users’ “life satisfaction, trust and public participation.”  (Sebastián Valenzuela, 2009)

It is very important for us to understand whether users of social networking create more of ‘weak ties’ and ‘strong ties’ and which are more important.
   

Social capital and social networking:

Social networking can be used to strengthen both the existing relationship and also to create and develop new relationship. (Dr Philippa Collin, April 2011)

According to Wellman, Internet will intensify the interpersonal transformation from “door-to-door” to “place-to-place” and individualized “person-to-person” networks. (Wellman, February 2001). Social networking sites, instant messaging and Email communication removes barriers of time and distance. The accessibility to communicate from any place with the help of mobile and other devices makes it more convenient to communicate.  This definitely helps in strengthening our existing interpersonal relationship. (Boyd & Ellison, 2007) (Valentine, 2002) (Subrahmanyam, 2000).

The major reasons for many of the people visiting social networking sites is not actually ‘networking’ or trying to communicate with new people, rather they are mostly looking for talking with people who are already part of their extended social network.  (Boyd & Ellison, 2007)

Now let us have a look at social networking from the point of creating new interpersonal relationships.  According to a study conducted by (Donath, 2004) social network sites could make it easy for people to increase and maintain the number of ‘weak ties’ (new interpersonal relationships) because its features and characteristics are perfectly suitable for maintaining these ties cheaply and easily. Creating new connections which can be called as ‘bridging’ as per (Putnam, 2000) might have been increased by social networking websites like Facebook, Friendster etc, because they provide with a platform to create and develop larger, diffuse networks of relationships from which one could make use of others’ resources.

Many researches has also found that users with low self-esteem, low life satisfaction, chronic illness or disability found it easy with the help of social networking sites to develop friendship over the internet. (Dr Philippa Collin, April 2011) (Sebastián Valenzuela, 2009)

There is also a increasing convergence of online and offline space happening because of social networking sites. (Sebastián Valenzuela, 2009) Many people especially youth are now mutual constituting their online and offline social worlds and are creating various options for ‘techno-social interaction.’ (Holloway, 2003) (Richardson, 2007) (Sebastián Valenzuela, 2009)

Social capital helps people in different ways. Being part of a social network (online and offline) provides opportunity for a person to take benefit of resources from other members of the network. It also help individual to take advantage of connections received through multiple contacts. The resources can be in the form of ‘important information, employment opportunities, personal relationships, or the capacity to organize groups’. (Paxton, 1999)                           (Nicole B. Ellison, 2007)

It is very important to understand the reason for impact on social capital because of social networking sites. Uses and gratification theory has been used by researchers to understand the relationship. (Sebastián Valenzuela, 2009)

Social networking sites, like Facebook, help people in developing personal identity by providing multiple platforms for ‘interpersonal feedback’ and ‘peer acceptance’. (Valkenburg, 2006) Social networking sites satisfy users need for information and news, which helps in increasing the ‘weak ties’ of people. It also has the potential to satisfy entertainment and recreational needs of people. (Kenski, 2006) (Shah, 2001). Social networking site also helps us to achieve integration and social connection. It also can be referred as the need for a sense of belonging, and an emotional connection with family friends and society. (McQuail, 2005)



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